Refund policy

Generally speaking, Slide Dynamics has a "no-return" policy in effect on all services and products available for sale due to the highly customized nature of our offerings. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
Refunds will be approved on a case by case basis depending on the circumstances. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.